Description

Responsibilities

 

  • Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, Viva Engage, etc.
  • Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process.
  • Continually develops the processes and policies for provisioning.
  • Works closely with change management team.providing oversight.
  • Promotes optimal useability of M365 services.
  • Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people.
  • Assesses, in advance and after the fact, the user impact of improvements to applications in the M365 Hybrid environment, and provides input on change management, adoption, communication and training.
  • Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve.
  • Works closely with the IT Information Security team, prioritizing safety of the firms people, systems and content.
  • Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations.
  • Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization.
  • Provides level three support for functional requests relating to M365 collaboration services.

     

Qualifications And Experience

 

  • Relevant Associates degree or certifications, or equivalent work experience, preferably in legal or legal tech industry.
  • Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization.
  • In depth knowledge of SharePoint Online and Microsoft Teams is required
  • Administrative knowledge of Yammer / Viva Engage is preferred.
  • Holistic knowledge of the M365 Suite is required.
  • Knowledge of MS Power Platform is preferred.

Key Skills
Education

Any Graduate

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