Essential Job Functions
• Interfaces with senior team members in facilitating communications between functional areas or departments and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
• Works with account management teams and application delivery resources to identify and develop solution opportunities and initiate appropriate implementation of customer solutions.
• Identifies application improvements to increase customer and stakeholder satisfaction. Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction.
• Ensures delivery of projects meet client and company expectations and needs.
Basic Qualifications
• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in business administration, engineering, information systems or related field preferred
• Six or more years of support services or project or program experience
• Experience working with the technology industry
• Experience working with company products and operating systems
• Experience working with computer systems and their use
Other Qualifications
• Good project management skills
• Good analytical and problem solving skills
• Good interpersonal skills to interact with customers and team members
• Good leadership and organizational skills
• Good communication skills
• Good documentation skills
• Ability to work independently and as part of a team
• Knowledge of Sarbanes-Oxley (SOX) processes
• Knowledge of full application development life cycle
• Manufacturing / Steel business - scheduling, production, inventory & shipping experience
Required Skillset
• Cobol with ADASQL
• ADABAS / Natural for Mainframe z/OSADABAS
• ADABAS / Natural Report & Structure Modes
• Predict
• CICS
• TSO/ISPF
• JCL
Bachelor's degree