Mainframe Tech Lead

Mandatory Skills:      JCL, Cobol, DB2, CICS, VSAM

Looking for a Mainframe Technical Lead with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. Mainframe support roles and responsibilities include managing Mainframe application debug and monitoring.

Responsibilities: 
·       Open to work in 24X7 shift
·       Co-ordination with customer team & Service Delivery Manager and ensure there are no escalations
·       Provide the required technical guidance to the team and help them in resolving complex issues 
·       Adherence to agreed SLA and KPI
·       Mainframe Support responsibilities include debugging, troubleshooting and developing a solution.
·       Analyse historical incidents and prepare SOPs / Knowledge articles
·       Application Monitoring & Operational activities
·       Understand the code flow and application functions
·       Should be an excellent team player and should be able to take responsibility for the ticket· 

Essential competencies 
·       Exposure to Application Support & Maintenance
·       Good understanding of JCL, Cobol, DB2, CICS and VSAM
·       Good understanding of CA7 and Abend-Aid
·       Exposure to ITSM tools like ServiceNow 
·       Good understanding of ITIL
·       Capital Markets domain knowledge will be an added advantage.

Behavioral Competencies 
·       Structured, methodical thinker with 
·       Strong analytical capability. 
·       Focused problem-solver demonstrated ability to multi-task. 
·       Candidate must be diligent and proactive. 
·       Good interpersonal skills, team player.