Mainframe Tech Lead

Job Role

Looking for a Mainframe Technical Lead with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. Mainframe support roles and responsibilities include managing Mainframe application debug and monitoring.

Responsibilities

Open to work in 24X7 shift(not everyday once in a while)

Co-ordination with customer team & Service Delivery Manager and ensure there are no escalations

Provide the required technical guidance to the team and help them in resolving complex issues

Adherence to agreed SLA and KPl

Mainframe Support responsibilities include debugging, troubleshooting and developing a solution

Analyse historical incidents and prepare SOPs / Knowledge articles

Application Monitoring & Operational activities

Understand the code flow and application functions

Should be an excellent team player and should be able to take responsibility for the ticket

Essential competencies

Exposure to Application Support & Maintenance

Good understanding of JCL, Cobol, DB2, CICS and VSAM

Good understanding of CA7 and Abend-Aid

Exposure to ITSM tools like ServiceNow

Good understanding of ITIL

Capital Markets domain knowledge will be an added advantage

Behavioral Competencies

Structured, methodical thinker with

Strong analytical capability

Focused problem-solver demonstrated ability to multi-task

Candidate must be diligent and proactive

Good interpersonal skills, team player