MFN2 Network Operations Manager

• Ability to design, deploy, and maintain computer networks, including cloud networks.
• Ability to implement network theory concepts.
• Ability to implement major network communications methods.
• Ability to complete network implementation, including remote network implementation.
• Ability to identify and remediate issues and technologies in network security.
• Ability to identify network security threats and attacks proactively.
• Ability to identify the tools, methods, and techniques used to manage a network and implement the tools selected.
• Ability to troubleshoot issues on a network.
• Ability to work under pressure and with multiple deadlines.
• Attention to detail and consistency of work output.
• Ability to develop and implement project plans.
• Ability to communicate clearly and effectively in writing.
• Ability to work independently.
• Ability to conduct efficient primary and secondary technical research online.
• Ability to troubleshoot network hardware and software issues.
• Knowledge of MFN2 and virtual routing and forwarding (VRF).
• Knowledge of current software/hardware products and technologies.
• Knowledge of virtualization, database, collaboration, and messaging technologies.
• Knowledge of routers, switches, firewalls, and networking technologies.
• Knowledge of the interactions between servers, operating systems, databases, networks, and storage with the ability to understand how changes in one area affect the others. 
• Knowledge of security principles and best practices.
• Technical certifications preferred.
• Familiarity with Microsoft Visio and Excel.

Duties

• Responsible for network operations and service levels for data and voice networking equipment, software and network processing devices.
• Develops and implements standards, procedures, and processes for the network operations.
• Plans and manages the support of new technologies (including wireless), network performance, and reliability.
• Plans for human resources, equipment arrangements, electrical power and cable requirements for telecommunications and information processing equipment.
• Ensure the computer network is fully operational and secured.
• Supports MFN2 (MyFlorida Network 2) connections for all FGCC sites, working with the MFN2 network operations center, MFN2 vendors, and the Department of Management Services Division of Telecommunications (DivTel) as needed. Maintaining computer networks and systems, including software, firewalls, VPNs, routers, and other physical hardware Installing and configuring network equipment to update or fix hardware or software issues.