Microsoft Dynamics 365 CRM

Job description

Requisition ID:  767124

Microsoft Dynamics 365 CRM Consultant

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too

Join our continuously growing team, which employs over 2.200 professionals in Greece, and is listed in Greece's Top Employers for 2023! Experience great flexibility, under our hybrid operating model across our offices in Athens, Patras, and Thessaloniki, while benefiting from personalized learning and career development opportunities. We prioritize diversity, equity, and inclusion, fostering an environment where everyone's unique perspectives are valued, that supports you in building an exceptional experience for yourself, and a better working world for all.

The opportunity

We are currently seeking highly motivated people for our Technology Consulting practice, which is a leading provider of services to large corporate clients of all industries.

You will work in multi-disciplinary teams to provide a broad range of CX technology related services, such as digital strategy and architecture, D365 CRM implementation, Power Apps and support. Team members include professionals with a variety of backgrounds, including excellent academic credentials in quantitative sciences, IT, engineering, and business administration, as well as deep professional experience in Greece and abroad.

As an IT Professional you will contribute technical insight to client engagements and internal projects, as well as supervise more junior members of the team, in Greece and abroad. In line with EY's commitment to quality, you will ensure that your work is of the highest quality. 

Your key responsibilities 
In your role, you are a key player in developing and implementing large and complex Microsoft Dynamics 365 CRM solutions. You will be focusing on both the technical and functional aspects of the role. 

Next to development and implementation you will assist in generating new projects as well. As such, you will get a unique chance to further build your profile by:

• Designing and developing solutions in the Microsoft Dynamics 365 environment.
• Implementing business automations using Power Platform and Power Automate. 
• Working with clients to update, extend or migrate their current IT applications to make optimal use of the possibilities that Dynamics 365 CRM offers.  
• Assisting in the growth of the Microsoft Services Group by extending the knowledge of the Dynamics platform, as well as taking up new challenges for the growing team. 
• Working as part of a high-performing team. Collaborating and developing with fellow consultants and/or client colleagues. 

Skills and attributes for success 
 
To qualify for the role you must have 

• a bachelor and/or master’s degree in a relevant field. For example, Computer Science, Industrial Engineering, Business Information Management, or IT related fields. 
• More than 2 years’ hands on experience with Microsoft Dynamics 365 CRM solutions. 
• The ability to design, build, test and implement Dynamics 365 CRM solutions linking to client systems. 
• The eagerness to develop yourself in Microsoft Business Applications (Microsoft Dynamics 365 CRM + power platform)
• Strong communication skills in both Greek and English, combined with the ability to build ‘Trusted Advisor’ relationships