MicroStrategy Administrator

JOB DESCRIPTION:

As a MicroStrategy Administrator, you will be responsible for managing and optimizing our MicroStrategy BI platform to support our client's data analytics and reporting needs. You will work closely with business stakeholders, data analysts, and IT teams to ensure the delivery of high-quality, reliable, and scalable business intelligence solutions.

* Platform Management: Administer and manage the MicroStrategy environment, including installation, configuration, upgrading, and maintenance of the platform.
* User Support: Provide support to end-users, including troubleshooting issues, performance tuning, and optimizing MicroStrategy applications and reports.
* Security: Implement and manage user security, roles, and permissions within the MicroStrategy environment to ensure data security and compliance with company policies.
* Data Integration: Work with data engineers and IT teams to integrate data from various sources into the MicroStrategy environment, ensuring data accuracy and integrity.
* Report and Dashboard Development: Assist in the design, development, and maintenance of reports, dashboards, and other BI solutions to meet business requirements.
Performance Tuning: Monitor and optimize the performance of the MicroStrategy platform and reports to ensure efficient and effective operation.
* Documentation: Maintain comprehensive documentation of the MicroStrategy environment, including architecture, processes, configurations, and procedures.
* Training and Development: Provide training and support to end-users to maximize their understanding and use of MicroStrategy tools and capabilities.
* Collaboration: Collaborate with business stakeholders to gather requirements and translate them into technical solutions that drive business insights and decision-making.
* Experience: Minimum of 3-5 years of experience as a MicroStrategy Administrator, preferably within the retail food and beverage services industry.
* Technical Skills: Strong proficiency in MicroStrategy administration, including installation, configuration, upgrades, and troubleshooting.
* Database Knowledge: Solid understanding of relational databases and data warehousing concepts. Experience with SQL and database platforms such as SQL Server, Oracle, or others.
* BI Tools: Experience with designing and developing reports and dashboards using MicroStrategy.
* Performance Tuning: Proven experience in performance tuning and optimization of MicroStrategy applications.
* Security: Knowledge of MicroStrategy security features and best practices for user and data security.
* Problem-Solving: Excellent problem-solving skills with a focus on delivering high-quality solutions.
* Communication: Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
* Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.