Middleware Integrations Lead

Job Description:

• Serve in consultant role during implementation to both assure minimal disruption and to streamline internal and external processes.
• Analyze customers’ business requirements and develop innovative and effective solutions to the challenges they face.
• Bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients along the middleware tech to help them improve their performance.
• Experience on solutioning and supporting Middleware Tech and Integrations project (must have).
• Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/Informatica.
• Provide coordination with IT to establish data interface options with customers, including establishing data specs and evaluating data sets.
• Past Experience in support engagements on Middleware platforms. `
• Experience in Managed services support engagement with ITSM process.
• Collaborate with offshore team to design, develop and configure the product to customer specifications.
• At times, handle multiple projects in parallel for different customers in different regions and time zones.
• Serve as customer representative ensuring that customer’s needs and requirements are communicated to all departments supporting the customer to ensure successful implementation.
• Establish and drive customers to meet established system go-live dates.
• Collaborate closely with the technical team and customer’s systems and IT team in connection with design, solution and implementations.
• Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model.
• Oversee hand-off to account management upon completion of the implementation project.
• Experience on solutioning and supporting Middleware Tech and Integrations project (must have).
• Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/APIGEE/ Informatica.

Must Have:

• Experience on solutioning and supporting Middleware Tech and Integrations project (must have).
• Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/Informatica.
• Overall 12-15 years and 4-5 years of experience on Middleware and integration projects as a tech Leader.
• Experience in Managed services support engagement with ITSM process.
• Experience on solutioning and supporting Middleware Tech and Integrations project (must have).

Preferred:

• Middleware stack exposure Boomi / Apache Nifi / Globalscape / APIGEE / Informatica.