MS 365 Administrator

Job Description:

Typical Qualifications 

Education and Experience 
Bachelor's degree in information technology or directly related field, five years of professional experience related to assignment and two years of supervisory experience. 
 
Preferred Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3-5 years of experience as a M365 Administrator or similar role in an enterprise environment.
• Strong familiarity with the Information Technology Infrastructure Library (ITIL) process, including change management and IT service management.
• Proficiency in PowerShell scripting for automation and management of M365 environments.
• Experience with M365 security and compliance features, such as DLP, information protection, and audit logging.
• Relevant Microsoft or cloud certifications, such as MS-900, MS-102.
• Experience in the Azure environment for both government and commercial tenants.
• Familiarity with Intune, SCCM, or Endpoint Manager for application and device management.
• Additional Information

Knowledge of:

• Techniques and methods for organizing, prioritizing, assigning and monitoring work.
• Principles and practices of information technology management.
• Project management principles and practices.
• Principles and practices of program administration and management.
• Best practices, trends and emerging technologies.
• Principles and methods of qualitative and quantitative research.
• Principles and applications of critical thinking and analysis.
• Principles and practices of procurement.
• Principles and practices of group facilitation and building consensus.
• Applicable federal, state and local laws, codes, regulations (based on assignment).
• Customer service principles.
• Specialized equipment relevant to area of assignment.
• Modern office technology.