Description

About the job

LOCALS TO PA, ON-SITE

Duties

Leads and/or participates on project teams for system work efforts to enterprise systems. Gathers information from user departments to determine how to best support the needs of end users

Configures and maintains enterprise systems and software to support end users and Commission business processes. Identifies and corrects configuration issues to restore solutions and ensure proper operation

Develops and maintains Business Process Procedures (BPPs) and other documentation

Aids end users by troubleshooting, analyzing, and resolving concerns regarding enterprise systems, solutions, and processes

Participates and/or assists in training of end users regarding their specific systems and processes

Develops, maintains, executes, and validates test scripts and the testing process. Coordinates with other business units to accomplish successful implementation of changes

Conducts reviews and comparisons of current business processes with the best practices to determine where business process or system changes are necessary

Monitors business systems and business processes to identify and recommend opportunities for process improvement

Reviews changes to legislation, contracts, regulations, business operational procedures or systems that may impact the Commission. Determines what changes may be necessary to incorporate within enterprise systems

Perform all duties related to the application development life cycle including, but not limited to, determining requirements, coding/building, unit testing, and implementation

Key Skills
Education

ANY GRADUATE

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