Description

1. Environment builds: Create, maintain new business groups (if applicable), new environments, other setup required.

2. Role-based access management: Define teams (access is assigned at team level), add people to teams, MFA configuration.

3. API application authentication: Configure/maintain alerts , tokens, Certificates for MuleSoft Anypoint Platform Components & Services.

4. Monitoring/alerts: Define, maintain API policies, dashboards, alerts, etc. Also management of logs.

5. Manage MuleSoft Application Configurations , Property Files.

6. Patching/upgrades: Apply major releases, minor patches, fixes, upgrades to MuleSoft Anypoint Platform Components & Services (Ex. monthly CloudHub patches).

7. Work with network team on network-related configuration: Configuring VPC , DLB in MuleSoft Anypoint Platform.

8. Perform health-checks & monitoring for MuleSoft Anypoint Platform Components & Services.

9. Install , Setup , Configure , Cluster , Stop , Start MuleSoft Anypoint Platform Components & Services.

10. Perform health-checks & monitoring for MuleSoft Anypoint Platform Components & Services.

11. Coordinate with customer IT team , application teams, other infrastructure teams for incidents, issues, problems related to MuleSoft Anypoint Platform Components & Services.

12. Provide root cause analysis for MuleSoft Anypoint Platform Components & Services related problems/issues.

13. Work with MuleSoft Customer support on for MuleSoft Anypoint Platform Component/s & Services defects, issues, questions.

14. Provide support for service requests , changes , incidents , problems , outages , rollbacks , etc. related to MuleSoft Anypoint Platform Components & Services.

15. Create, manage APIs, scripts for automation of key admin tasks.

16. Decommission, remove any MuleSoft Anypoint Platform components, services (as necessary).

17. Maintain Assets Inventory & Catalogue of MuleSoft Anypoint Platform Components & Services.

18. Create, maintain support document for MuleSoft Anypoint Platform Components & Services.

Key Skills
Education

Any Graduate

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