Software Development
Use accepted application development and project planning methods to design, develop, test, implement, maintain, and support PRISM, data interfaces, and related applications.
In collaboration with Revenue business areas, develop and/or review functional requirements and recommend technical solutions that reflect modern application development practices and maximize software capabilities, process efficiency, and user experience.
Write and maintain clear technical specifications and documentation, and provide training to users and technical support staff, as appropriate.
Participate in system testing during software and infrastructure upgrade cycles, following test plans and documenting results.
Perform routine system administration tasks as needed, including monitoring operations and performance.
Provide high quality and timely application support, including responding to incident/ problem tickets and troubleshooting errors and issues with university enterprise systems.
Work closely with business analysts and project managers through all phases of software development lifecycle to ensure user experience design methodologies are included in software development.
Relationship Management
Build and maintain collaborative and consultative relationships with Revenue and City partners related to the PRISM system.
Experience developing and maintaining Enterprise Resource Planning applications using C# or Visual Basic. Understanding of FAST Gentax desired but not required.
Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly, and technical language) and interpersonal skills with a focus on rapport-building, listening and questioning skills.
Proven analytical and problem-solving abilities, including ability to anticipate, identify, and solve critical problems.
Ability to build effective relationships and strong commitment to working collegially and collaboratively with constituents at all levels in a diverse and distributed environment.
Any Graduate