Technical/Functional Skills
- C#, ASP.Net, MVC, WCF, Web API, .Net Core, JQuery, JavaScript.
- At least one cloud technology knowledge on Azure Cloud, GCP, and Pioneer cloud.
- Database knowledge on MS SQL, Oracle, My SQL.
Experience Required
- Required Experience/Skills/Attributes:
- Experience in playing the role of a Site reliability engineering for at least 2 years for a software development team that was diligently applying the technical and analytical skills to handle incidents.
- Good Command over C#, ASP.Net, MVC, WCF, Web API, .Net Core, JQuery, JavaScript.
- Fair knowledge on Solarwinds, Dynatrace or Splunk to ensure the site reliability.
- Awareness on usage of Soap UI, Post man and MS-SQL
- Ability to work with and lead a team.
- Strong communication and interpersonal skills
- Knowledge on web services.
Roles & Responsibilities
- SRE/PSM role with support and maintenance responsibilities.
- Has to work with onshore/nearshore/offshore team members for any production issue resolution.
- Engage with business stakeholders and customers on regular basis.
- Participate on recurring & ad-hoc business meetings.
- Engagement in Knowledge Transfer sessions with Dev Teams and Business partners during the design and development phases of new applications or added features/functionality to existing applications to enhance the resiliency of said application.
- Provide application support during off hours and weekends when required.
- Use application and infrastructure monitors to ensure production systems stability.
- Engage on escalation calls for owning application issues.
- Do review, analysis & coding changes implementation on production issue ticket.
- Do collaborative work with application dev teams.
- Follow release process for any code changes.
- Identify automation / process improvements on existing systems and implement the changes.
- Triage and escalate issues to the correct Site Reliability Engineering team.
- Participate in weekly and monthly meetings