Description

Job Duties & Responsibilities:

 

  • Support corporate migration of all subsidiaries and departments to the NetSuite Platform and liaise with internal and external NetSuite support;
  • Serve as the local Subject Matter Expert and primary point of contact for NetSuite, providing on-going support to end-users;
  • Train users to employ the functions and features of NetSuite in their daily responsibilities and provide ongoing system/technical support;
  • Work with various teams to understand business needs and translate into technical or functional requirements for NetSuite developers;
  • Perform configuration and business process testing for NetSuite requests including, managing custom fields, forms, records, workflows, searches, reports, dashboards, reporting, and user roles to support operational needs;
  • Stay current on all NetSuite functionality and evaluate new features for usability;
  • Develop, test, and deploy system customizations, upgrades, and new releases;
  • Prioritize requests within the NetSuite Support Case queue and coordinate tasks with NetSuite’s Advanced Customer Support (ACS) team and the Internal NetSuite Support Team
  • Support the internal and external audit processes;
  • Monitor end-user usage, daily system scripts and track performance;
  • Work with other corporate and subsidiary administrators to standardize corporate processes, improve efficiencies and use of system functions;
  • Develop, document, and implement corporate policies, procedures, and guidelines to ensure data integrity, change protocols, customization, and usage;
  • Other relevant NetSuite administration duties, as required.
  • Experience working with external vendors, developers, and Managed Services Providers

 

Requiements:

  • Minimum of 3 – 4 years of NetSuite Administration experience; Manufacturing industry highly preferable;
  • Experience with configuration and customization of components with various complexity within the NetSuite environment;
  • NetSuite certification preferred;
  • Strong Knowledge of ERP Systems
  • Self-motivated professional with exceptional organizational, interpersonal, and communication skills;
  • Driven problem-solver with strong technical and analytical skills;
  • Proven ability to excel in both independent and collaborative settings

Key Skills
Education

Any Graduate