Job Duties & Responsibilities:
- Support corporate migration of all subsidiaries and departments to the NetSuite Platform and liaise with internal and external NetSuite support;
- Serve as the local Subject Matter Expert and primary point of contact for NetSuite, providing on-going support to end-users;
- Train users to employ the functions and features of NetSuite in their daily responsibilities and provide ongoing system/technical support;
- Work with various teams to understand business needs and translate into technical or functional requirements for NetSuite developers;
- Perform configuration and business process testing for NetSuite requests including, managing custom fields, forms, records, workflows, searches, reports, dashboards, reporting, and user roles to support operational needs;
- Stay current on all NetSuite functionality and evaluate new features for usability;
- Develop, test, and deploy system customizations, upgrades, and new releases;
- Prioritize requests within the NetSuite Support Case queue and coordinate tasks with NetSuite’s Advanced Customer Support (ACS) team and the Internal NetSuite Support Team
- Support the internal and external audit processes;
- Monitor end-user usage, daily system scripts and track performance;
- Work with other corporate and subsidiary administrators to standardize corporate processes, improve efficiencies and use of system functions;
- Develop, document, and implement corporate policies, procedures, and guidelines to ensure data integrity, change protocols, customization, and usage;
- Other relevant NetSuite administration duties, as required.
- Experience working with external vendors, developers, and Managed Services Providers
Requiements:
- Minimum of 3 – 4 years of NetSuite Administration experience; Manufacturing industry highly preferable;
- Experience with configuration and customization of components with various complexity within the NetSuite environment;
- NetSuite certification preferred;
- Strong Knowledge of ERP Systems
- Self-motivated professional with exceptional organizational, interpersonal, and communication skills;
- Driven problem-solver with strong technical and analytical skills;
- Proven ability to excel in both independent and collaborative settings