Key Responsibilities
Operational Support: Manage routers, switches, and firewalls to ensure security, performance, capacity, and availability of services
Network Configuration and Maintenance: Configure and maintain secure network infrastructure in accordance with security standards and best practices
Network Architecture: Provide network architecture support, including infrastructure assessments, creation of logical and conceptual network diagrams, monitoring, analysis, problem resolution, and changes
Network Security: Manage networks and systems to prevent unauthorized access while ensuring efficient transmission. Perform log management and monitoring
Firewall Management: Plan, schedule, and implement access through firewalls in line with security standards and best practices
Incident/Change Management: Adhere to defined incident/change management processes
Collaboration: Communicate regularly with other technical teams and business owners
Customer Support: Work with customers to develop testing and implementation schedules as needed
Documentation: Maintain and update technical documentation of the environment
Requirements
Required Skills and Experience
Network Fundamentals: Strong knowledge of network switching, routing, IP addressing, and Internet connectivity (10+ years)
Technical Support: Senior-level technical support experience in a complex enterprise networking environment, including analytical and problem-solving skills (10+ years)
IP Networking: Thorough working knowledge of IP networking (10+ years)
Security and Firewall Administration: Experience with security and firewall administration, including data network implementation (10+ years)
Advanced Diagnostics: Experience with advanced diagnostics equipment and tools, routing protocols, network management tools, remote access, Ethernet, and WAN technologies (7+ years)
Specific Technologies: Experience with F5 and Visio (2+ years)
Cloud Technologies: Experience with cloud networking, particularly AWS and Azure (1+ years)
Highly Desired Skills
Unix Scripting: Skills in Unix scripting languages such as Perl, Bash, TCL, and cURL
VMware: Experience with VMware implementation and administration
Qualification Insights
Top Priorities: Emphasis on network architecture and firewall management
Key Technologies: Predominantly a Cisco environment with some Palo Alto gear and F5
Cloud Technologies: Ideal candidates will have skills in AWS and Azure cloud networking
Scripting and VMware: Not required but beneficial; can be learned on the job
Team Collaboration: Will work closely with the network team
Current Challenges: Maintaining system uptime, learning the environment, and potentially performing assessments and recommendations
Upcoming Projects: No specific major projects planned
Work Details: Some onsite work required. Standard hours are 8:00 AM to 4:30 PM, with potential after-hours work likely
Any graduate