Network Architect

Skills:
Knowledge of and experience with data and network monitoring technology Required 3 Years
Network expertise required to specify business requirements for current and future network services Required 3 Years
Networking incident management Required 3 Years
Experience working in a State government/agency Desired 3 Years
Cloud networking experience Highly desired 3 Years
Responsible for responding to and resolving customer escalations Required 3 Years
Experience with commercial broadband circuits (i.e. Comcast, etc.) Required 3 Years

Description:
ABOUT THE ROLE
Network architect to provide data networking solutions and oversight in regard to legacy telco services such as broadband internet circuits, cloud networking, wireless mobile service, etc.
• Extensive knowledge and experience with Data and Network Monitoring technologies, standards, and practices for management of the broadband circuit portfolio.
• Ability to assist with the Data Networking services lifecycle from strategic planning to operations and financials; from a broadband circuit perspective.
• Wireless mobile phone and Data Networking expertise required to specify business requirements for current & future services.
• Ability to perform Voice and Data Networking technology and operational assessments to manage the legacy portfolio/tech debt to create future roadmaps.
• Experience with wireless Intune MDM for configuration of wireless settings for devices
• Experience in managing general technology incidents and leading them to resolution.
• Understands best practices in service management including contract and vendor management in an outsourcing or shared service

Responsible for responding to and resolving customer/agency escalations

Recommended Knowledge/Experiences:
• Experience in State/Agency is a plus. ITIL Foundations certification desirable
• Experience deploying and managing broadband circuits and wireless phone solutions
• Experience in cloud networking
• Experience with Thousand Eyes network monitoring tool.