Job description
Network Administrator to support local and field network troubleshooting. This job requires a Network Knowledge and basic remote troubleshooting skills. While networking being the main focus of this job they will still interact with Tier 1 Support issues
• Responds to Tier 1 network support requests.
• On Call Rotation Required
• Communicates effectively with teammates and customers of varying levels of technical expertise.
• Responds to all break/fix requests associated with network resources.
• Design extensions of and connections to the campus network.
• Configures and deploys new/replacement network hardware and communications infrastructure.
• Maintains up-to-date project and architecture documentation.
• Maintains up-to-date inventory and maintenance records.
• Monitors network resources for faults and traffic anomalies.
• Resolves connection issues between users and resources.
• Maintains detailed change history of network changes.
• Supports Field Maintenance with communications implementation and troubleshooting.
• Supports team efforts to improve cybersecurity controls and defences.
• Supports team efforts for threat hunting and mitigation.
• Manages time and resource constraints.
• Task Automation
• Basic Windows Workstation Troubleshooting
• Basic Linux Command Line
Firepower – Nice to have - 3 years.
Firepower Threat Defense – Nice to have - 3 years
Firepower Management Console – Nice to have - 3 years
Cisco Routing and Switching - Required - 3 Years
VLAN Management - Required – 3-5 Years
Network Design - Required - 3 Years
Access Control Lists - Required - 3 Years
Subnetting - Required - 3 - Years
Routing Protocols - Required - 3 Years
Network Monitoring - Required - 5 Years
DNS/DHCP - Highly desired - 5 Years
Network Security - Highly desired - 3 Years
VPN & Remote Access Technologies - Required - 5 Years
Windows Workstation Troubleshooting – 1-2 years
Linux Knowledge – Nice to have – 1 year
Any Graduate