Network Engineer

Job Description:

As a Network Operations Engineer, you will:

· Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc.

· Manage operational network maintenance activities and implement changes

· Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems

· Assist with root cause analysis of incidents

· Assist with periodic network reviews and analysis

· Help with establishment of operational procedures & support documentation

· Review, track and update network operations policies, standards and documentation

· Assist with development of the network management platform adoption, configuration and tuning

· Complete Daily network checks and operational handover duties

· Participate in shift rotation coverage

What You'll Need:

· Minimum 12 years’ experience in IT infrastructure operations/support role

· Knowledge of network routing and switching technologies and routing protocols

· Experience with various Cisco equipment (routers, switches)

· Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable

· Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable

· Formal technical certification such as CCNA/CCNP