Description

Job Description

Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc

Manage operational network maintenance activities and implement changes

Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems

Assist with root cause analysis of incidents

Assist with periodic network reviews and analysis

Help with establishment of operational procedures & support documentation

Review, track and update network operations policies, standards and documentation

Assist with development of the network management platform adoption, configuration and tuning

Complete Daily network checks and operational handover duties

What You'll Need:
 

Knowledge of network routing and switching technologies and routing protocols

Experience with various Cisco equipment (routers, switches)

Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable

Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable

Formal technical certification such as CCNA/CCNP

Key Skills
Education

Any Gradute

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