The Network Engineer will:
• Conduct fault management to detect, isolate, and correct abnormal network and information
processing system component anomalies on a 24-hours-a-day, seven (7) days-a-week basis
• Monitor all nodes for operational integrity
• Respond to trouble calls
• Initiate and maintain trouble tickets and other logs to document these anomalies as well as
corrective actions
• Populate and examine trouble and error logs for troubleshooting and capturing metrics
• Provide technical support to resolve the problem or escalate to the appropriate level
• Monitor and administer network tools for troubleshooting and metrics for trends analysis
• Log all network issues utilizing the 480 ISRW approved system of record for problems, errors,
and maintenance in such a way to easily generate reports for trend analysis
• Provide technical support in data network planning, engineering, and design
• Report all trouble calls upon receipt to the MCC in the DOC and provide hourly updates until
resolution unless otherwise directed by the DOC Crew Commander
• Provide quarterly metrics illustrating trends and workload to the COR in the form of a
PowerPoint presentation (CDRL)
• Provide network architecture management and data traffic routing for classified ISR data on
the Wide Area Network (WAN) and its components
• Provide support to the DPA 24-hours-a-day, seven (7) days-a-week
• Detect network faults and initiate troubleshooting and restoral actions for network circuits,
trunks and equipment for the DPA
• Initiate and maintain trouble tickets and other logs to document these faults as well as
corrective actions
• Perform activities in support of the DOC’s PED Tasking Order (PTO) such as provisioning
bandwidth between DCGS sites and the preparation and testing of circuits
(Requirements):
• Must possess a TS/SCI Clearance
• Minimum of five (5) years of Enterprise Network Management experience
• Possess IAT Level II Security + certification.
• Demonstrated knowledge of routing and switching
• Demonstrated knowledge and application of network monitoring tools
• Demonstrated knowledge and application of troubleshooting a network
ANY GRADUATE