Role Summary:
- Network Engineer with hands-on experience in support, operation, Configurations, and administration of LAN, WAN, Wireless, and Security concepts.
- Understanding and Performing tasks related to Implementation, and configuration of Routers, Switches, Security, and Wireless devices.
- Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability, and scalability.
- Work with teammates, clients, and other teams to identify and address critical problems
- Work on bug tickets to provide a permanent fix for the incidents that are repetitive.
- Demonstrate ownership and responsibility in all assignments
- Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.
- Provide L3-level support for the incidents.
- Build Knowledge Base documents to support the troubleshooting the complex issues.
- Knowledge of standard system tools with the ability to automate complex system tasks through scripting, possibly Python scripting.
- how adaptability and flexibility in work to suit business requirements
Technical/professional qualifications:
- Subject matter expert in multivendor enterprise Datacenter and Remote Network
- Must have experience in the below Networking technologies
- Cisco Nexus 9k, 7k, 5K, catalyst switches
- Cisco Routers ASR, ISR, cisco Meraki, and WAN optimization products
- Aruba Wireless Controllers, Access Points, and Airwave.
- Building heatmaps based on provided maps/layouts.
- Hands-on experience with various technologies such as routing protocols and technologies like BGP, OSPF, IP SLA, PBR
- Switching technologies like RSTP, LACP, VPC, VSS, FEX and Nexus 1000v
- Should have working experience in administering multiple data centers remotely.
- Should have sound administrative experience on firewalls like Juniper SRX, NSX, and Palo Alto.
- Cisco ISE for NAC and identity management and Radius and TACACS server.
- Good understanding of ITIL-based processes, handling and leading any P1 and P2 incidents and complex changes within stringent SLA.
- Candidate with good troubleshooting in analyzing and isolating issues related to LAN, WAN, Wireless, Firewall, and VPN.
- A good team player can assist other team members in achieving the team�€™s goal together and can assist other tracks as well in the speedy resolution of incidents and problems.
- Strong experience with troubleshooting using protocol analyzers, a complete understanding of Layer 2 switching and Layer 3 routing concepts
- Should have the ability to maintain network performance and capacity issues and can advise customers on various service improvement plans.
- Knowledge of network documentation including network diagrams, configuration templates, SOP, technical presentations, capacity, and uptime reports as required.
- Good exposure to Network monitoring, configuration, traffic analysis, network discovery, and management tools.