Description

Responsibilities

· Works closely and effectively with various departments including, but not limited to, Broadband Field Services, the Network Operations Control Center (NOCC), the Consumer Call Center, and FTTx Technicians in order to develop and maintain IPTV infrastructure with a keen focus on network integrity and network survivability.

· Accurately prepares time lines and costs for FTTx/OLT network expansion projects to include capacity mitigation.

· Accurately maintains PON combining plans for all OLT/FTTx servicing elements.

· Timely creates and maintains Visio diagrams/drawings of the FTTx/OLT Network Infrastructure and any associated elements. Timely creates and maintains detailed Methods of Procedure (MOP) documents useful to both the NOCC and other Operational Departments for the implementation, development and maintenance of the FTTx/OLT environment.

· Consistently verifies that records are correct and up to date at all times.

· Schedules Network Activity requests/Maintenance Requests (MR) with the acting Broadband Network NOCC Supervisor or Manager. Aids in the testing and turning up of equipment and network architecture. Facilitates and responsibly manages projects with authorized contractors.

· Develops and maintains effective communications and working relationships and appropriately trains personnel and shares information with other departments to ensure cross functional transfer of knowledge Company-wide.

· Remains available for network repairs, installations, and potentially unforeseen or unplanned circumstances on a 24x7 basis when requested.

· Able to work successfully in a TEAM BASED AND HIGH PERFORMANCE CULTURE.

· Perform additional duties as assigned.

Key Skills
Education

degree in Information Sciences, Computer Science