Job Description:
Roles & Responsibilities:
- Manage LAN/WAN network administration, enterprise wireless, Cisco/Palo Alto firewall administration.
- Experience with Cisco ACI a must.
- Troubleshooting advanced network issues and performing call backs, ensuring issues are resolved & appropriate solution is provided to the customer.
- Manage network tools such as SolarWinds, Panorama, Prime, Cisco DNA, Cisco Client Infoblox.
- Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network related tickets.
- Make recommendations based on analytics to improve performance and optimization of network infrastructure.
- Manage new and existing equipment, hardware, and software upgrades.
- Understanding Network support priorities and objectives and taking an active role in accomplishing them.
- Zscaler administration (ZIA and ZPA).