Network Engineer

Job Description:

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
Responds to Tier 1 network support requests

Communicates effectively with teammates and customers of varying levels of technical expertise

Responds to all break/fix requests associated with network resources

Designs extensions of and connections to the campus network

Configures and deploys new/replacement network hardware and communications infrastructure

Maintains up-to-date project and architecture documentation

Maintains up-to-date inventory and maintenance records

Monitors network resources for faults and traffic anomalies

Resolves connection issues between users and resources

Maintains detailed change history of network changes

Supports ITS Field Maintenance with communications' implementation and troubleshooting

Supports team efforts to improve cybersecurity controls and defenses

Supports team efforts for threat hunting and mitigation