Description

Required Skills:

The ENSA will possess knowledge and experience in customer service; decision making; flexibility; interpersonal skills; leadership; organizational awareness; problem solving, reasoning; team building; oral communication, speaking and writing; business process, project management; quality assurance; requirements analysis and risk management; configuration, data, and information management; information resources strategy and planning; information technology architecture; information technology performance assessment; and technology awareness. The following technology skill sets are required to perform in this classification: Cisco ATA, Cisco ACI, Cisco APIC, Cisco Prime, Cisco VoIP Call Manager, CACTI, eCloud, Elastic Search, ITM, Open NMS, nGenius, McAfee; MVISION, NetScout, SCOM; UTR; StruxureWare, SecureWorks WAF (WAN App FW) toolset, Wireshark, & Web CTRL.

Must have a minimum of five (5) years of broad knowledge of networking services and common networking protocols, have computer proficiency and understanding of various types of hardware, and increasingly responsible Information Technology skills to include Cisco competencies; must have a minimum of three (3) years of experience within the last four (4) in the capacity of a Network Systems Administrator or similar role; must have a minimum of two (2) years of experience within the last four (4) years in a security monitoring role.

Requires the possession of a bachelor’s degree in an IT-related or Computer Science field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

 

Desired Skills:

Using CLI, Command Line Interface for Cisco routers and switches, with ability to assign network addressing among corporate VLANS. 2. Writing technical procedures, and communicate directly to Subject Matter Experts.

Two (2) years of experience in the last four (4) years in a security monitoring role 2. Two (2) years of experience in the last four (4) years as a systems administrator or network engineer supporting a networked environment with at least 100 servers, 2,000 or more users and multiple firewalls, switches, and routers. The network environment must consist of multiple VLANs in a single location AND multiple physical locations connected through routers or similar layer-3 routing devices 3. One (1) year of experience in the last five (5) years in developing clear and precise process, workflow, and/or network diagrams using Microsoft Visio or similar tools, and technology-related documents such as operating procedures/guidelines, incident reports, technology standards, and knowledge base articles. 4. One (1) year of experience in the last three (3) years managing and/or supporting a production security incident response environment, including working with end-users to investigate, analyze, troubleshoot, and resolve security incident issues.

CCNA, CCNP, Certification, COMPTIA, Network+, Security+ or equivalent job-related experience

 

Additional Information:

Shift work to include grave shift or swing shift Hybrid schedule to include 2 Teleworking, and 3 shifts onsite per week. Tech will be accountable for maintaining written weekly journal of activities.

Education

ANY GRADUATE