Description

Description:

this position is responsible for fully supporting, installing, configuring, monitoring, maintaining, and documenting enterprise network and telephone infrastructure and unified computing system. this includes all enterprise network and telephone devices in accordance with operational policies and directives. responsible for troubleshooting and resolving complex network and telephone issues. duty requires the ability to perform field duties, on-call rotation, ask probing questions, work independently and collaboratively, use good judgement, critical thinking, verbal/written communications, and must demonstrate exceptional customer service skills.

 

DAILY DUTIES / RESPONSIBILITIES:

-Administering systems, configuration, installation, troubleshooting, maintaining, and monitoring the wired and wireless infrastructure, access layer, and telephone services, to include voice, voicemail, conference bridge, safety devices, 911 location, call centers, wired and wireless access points and switching, VPN

 

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

-network wireless administration

-network hardware: installation and administration (cisco, juniper, aruba)

-aruba system administration (airwave, clearpass)

-cisco prime

-all network protocol

-load balancing

-firewall administration

-ipam/dns/dhcp/ip addressing administration

 

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

-network wireless administration

-network hardware: installation and administration (cisco, juniper, aruba)

-aruba system administration (airwave, clearpass)

-cisco prime

-all network protocol

-load balancing

-firewall administration

-ipam/dns/dhcp/ip addressing administration

-voice administration

 

REQUIRED EDUCATION: ASSOCIATES IN IT

 

REQUIRED CERTIFICATIONS: CCNA/CCN

Education

Any Graduate