Network Technician - I

As a Data Center Network Technician, you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in developing innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management.

Our ideal candidate is sufficiently autonomous, and detail-oriented, possesses strong written and verbal communication skills, and has some experience in supporting large-scale, enterprise-class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement.

You will leverage your experience supporting large-scale, enterprise-class networks as well as network implementation and troubleshooting.

As a Network Technician, you will work in a fast-paced, collaborative environment with regular peer and customer interaction.

Key Job Responsibilities

 

• Work closely with the Project Coordinators and Network Engineers to perform onsite position audit to ensure cable pathway accuracy.
• Coordinate cabling audits with Quality Assurance (QA) to ensure cabling and labeling meets AWS standards.
• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Support Install-related tasks based on the needs of the business.
• Up to 30% travel within geographical work area may be required; some travel outside traditional work area may be requested
  
   

All Physical Requirements Are Expected With Reasonable Accommodations

 

• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
• Walk job sites in uneven terrain
• Work safely at heights and from ladders
  
   

Daily Schedule

100% onsite support from Monday to Friday is required for this role.

Traveling between sites within the Bay Area is expected depending on the needs of the business.

 

• Usually begin workday at 8:00/8:30 AM - 4:30/5:00 PM
• Project-based work