NOSQL DBA

NoSql DBA with experience on Redis and Mongo DB

· Provide 2nd level NoSQL support for a diverse SaaS platform including MongoDB, MongoDB Atlas, DocumentDB, DynamoDB, HBase, Couchbase, and Cassandra

· Experience working with Redis

· Troubleshoot and resolve issues in production to maximize availability and protect data integrity under guidance of Product Engineering (development) and L3 DBAs

· Participate in patching and upgrades during scheduled maintenance

· Work cooperatively with 1st and 3rd level support teams

· Create and maintain runbooks for typical DB tasks,when possible, assign and oversee tasks for L1 DBAs and Saas Ops staff to perform

· Provide extended availability for emergency issue that may arise out of business hours, respond to pages and calls that may be automated when critical systems require support

· Participate in an on-call schedule with other team members to provide availability during known days/hours

· Work with software engineering (development and support) teams to diagnose outages or other issues and resolve quickly

· Learn to use existing or future monitoring tools to provide Operations and Engineering the ability to monitor platform health and performance

· Spread knowledge across team members. Identify knowledge gaps, create documentation, cross-train, learn and share new ideas.