Description

Job Description:

  • Responsible for developing and maintaining solution architectures and roadmaps to harmonize the service towers within the collaboration suite into a consolidated and coordinated strategy.
  • Partners with service owner leads to develop delivery plans in support of the collaboration strategy.
  • Designs future state reference architectures that will provide a template for teams to achieve security, scalability, reliability, and maintainability.
  • Responsible for overall governance and global technical administration of our collaboration suite
  • Ensures our collaboration solutions are managed and maintained in alignment with all associated technical and security standards.
  • Conducts research and provide recommendations on the standards and configurations of the existing collaboration environment.
  • Provides expert level advice and consultancy in the develop of collaboration related business cases and technologies.
  • Prepares and delivers presentations to management that inform them of issues and opportunities with our collaboration solutions.
  • Provides high-level analysis and reporting on application health within the application portfolio.
  • Provides expert level support for deployed solutions and interfacing with support staff when necessary to assist in resolution of escalated complex technical issues within defined SLAs.
  • Provides input for and reviews of test plans and test scripts for coverage and effectiveness

Education

Any Gradute