Onbase specialist

Job Description:

Responsibilities:  Provide updates on OnBase Status by attending various meetings for Case Management System.  Learns OnBase Case Management System and guide Executive Director to make high level decisions  Apprise Executive Director of all OnBase updates.  Utilize Outlook to manage Executive Director’s Calendar, schedule meetings and send correspondence.  Assistant independently formulates decisions &/or judgments involving non-legal interpretation of policies & procedures as they would apply to given situation to resolve problems, to prepare correspondence &/or reports or to carry out other assignments. Additional Tasks • Under general supervision, maintains & updates the office case processing database. • Enters case file information into the database (e.g., closure dates, routing information, case recommendations). • Assists with routing cases & processing charges (e.g., walk-in, mail-in, online); • Assists with preparing & submitting cases to Central Office for the and the Confirmation Agenda. • Prints labels, creates & compiles reports, & prepares case folders for investigations. • Performs related clerical functions (e.g., acts as receptionist; answers telephones; responds to general inquiries; screens/refers calls; takes messages & greets visitors; updates & maintains filing system; creates intake packets; logs & distributes mail; maintains case logs; assists with regional payroll). 2 • Operates personal computer, photocopier machine, facsimile machine, & other general office equipment. • Performs other related duties as assigned.