Operations Executive

Job title: Operations Executive Location: Wakad, Pune Job Purpose: TESTQ Technologies is a global IT, services and solutions company headquartered in the UK with strong operational base in India and the US. Our offerings span a variety of industry sectors covering technical recruitment for our selected clients, software development, software services like software testing, project management and business consulting. This role offers onsite opportunities to work from our UK office and provides leadership opportunities Job Description (Main Duties and Responsibilities): - Work closely with executive management to achieve outcomes based on company goals by following standard operating procedures. - Create, update, and maintain the communication history in company systems. - Data entry and record-keeping for business activities & create, update, and maintain the communication history in company systems. - Should be able to execute and drive multiple internal business operations mapping implementation, and execution within the company including overall day-to-day business operations management for all the business verticals, and Admin management for all entities. - This position includes tasks related to middle management and is not a typical call center job. - Periodic system audits and system improvements - Create and maintain clear and well-presented management reports. - Customer-service approach and delivery focus. - Exceptional verbal and written communication skills - Strong attention to detail while maintaining the company system records. - Excellent analytical skills, highly motivated, reliable, proactive with a positive attitude - Must be able to work with mínimal supervision. - Good interpersonal skills to work with different management levels - Strong business acumen - Comfortable working in UK Shifts from Office - At least one to two years of experience in the following preferred: project management, software development (not coding), customer service and support and key organizational processes like sales and marketing, admin, finance, and HR.