Oracle Cloud SCM Functional SME

We are looking for an Oracle Cloud SCM Support Functional Consultant to join our support team. The ideal candidate will possess a strong functional knowledge of Oracle Cloud SCM and experience in providing exceptional support to users. You will be responsible for troubleshooting issues, configuring system enhancements, and ensuring the smooth operation of Oracle Cloud SCM modules

Key Responsibilities

System Support and Maintenance

Provide day-to-day support for Oracle Cloud SCM modules

Troubleshoot and resolve system issues in collaboration with other teams

Perform regular system maintenance and updates to ensure optimal performance

User Assistance and Training

Assist users in understanding and effectively using Oracle Cloud functionalities

Develop and conduct training sessions and create user documentation

Provide ongoing user support and address any queries or concerns

Analyze existing business processes and identify areas for improvement

Work with stakeholders to implement best practices and streamline operations

Customize Oracle Cloud applications to better align with business requirements

Documentation and Reporting

Create and maintain detailed documentation of system configurations and processes

Generate reports and analytics to support business decision-making

Document issue resolutions and maintain a knowledge base for future reference

Work closely with IT and business teams to align Oracle Cloud solutions with business strategies

Coordinate with Oracle support for technical issues and updates

Engage with third-party vendors as needed for system integrations and enhancements

Experience

Minimum of 10 years of experience supporting Oracle Cloud SCM modules

Strong understanding of supply chain processes and Oracle SCM functionalities

Proficiency in Oracle Cloud SCM suite, including modules such as Inventory, Order Management, Procurement, etc