Oracle Service Cloud

• Should have minimum 5-7 years of experience
• Have at least worked on 3 Oracle Service Cloud (RightNow) implementation project
• Must have worked on Customer Portal, Customer Script, BUI Extensions
• Should have good understanding of connectPHP and REST APIs
• Should have experience in Integrating with other applications
• Knowledge on modules like CPM, Business Rules, Workspaces/Work Flows, Analytics (Reporting) is desired
• Good to have experience with Chat module
• Should have worked on Knowledge Base configuration
• Good hold on JavaScript is required