PC LAN Technician

Skills Required:

• Strong customer service skills Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skills Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations Ability to synthesize feedback and adjust plans accordingly Ability to develop and write technical documentation Ability to evaluate and test emerging technologies Ability to apply creative solutions to business problems to ensure business needs are most effectively met *Resource will be working in a professional environment and will be held to a dress code standard
• Position will require extensive travel.

Experience Required:

• General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office Knowledge of Google Suite Computer hardware configuration and repair knowledge Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices Advanced troubleshooting skills Problem definition and alternative analysis skills
• Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2
• Minimum 4 years of current working experience in an IT field
• Must have a current AZ Driver’s license with a good driving record.

Education Required:

Associate/bachelor’s degree in a related field is preferred