Pega Administrator

JOB SUMMARY:

Perform Release management of Pega application production and test environments. 
Work with the administration and development teams to ensure that designs effectively accommodate long-term maintainability, supportability, robustness, and scalability of software solutions 
Provide level-1 Production support for Pega-based systems 
Troubleshoot live production issues and short-term as well as long-term solution implementation. 
Work closely with administrators, architects, and other support teams to ensure applications are performing well and within agreed upon SLAs. 
Responsibilities:

Advanced troubleshooting of live production issues and short-term as well as long-term solution implementation 
Provide off-hour on-call support as required 
Incident management and trend analysis 
Keep abreast of product patches, including minor and major version releases 
Regular RAP deployments from non-production through production environments 
Evaluate merits and risks of upgrades; coordinate with appropriate staff to execute patches to deployed applications; monitoring day-to-day operational health of deployed applications 
Implement and enforce operational health of PEGA PRPC application 
Update appropriate system level documentation and knowledge base documentation 
Advise development team on performance improving solutions 
Work with SSO team to create and maintain SSO polices for the Pega application. 
Support SVT testing and working with Pega for solutions. 
Conduct disaster recovery drills on a scheduled basis 
Support Pega CICD pipelines to continuous delivery 
Required Experience:

5+ years related work experience 
Related Bachelor’s degree or additional related equivalent work experience IT related field 
Experience installing and configuring PEGA upgrades 
Pega PRPC Migration experience 
HTML5, JavaScript, Java 
Experience with Relational databases and concepts — Oracle SQL, PL/SQL etc. 
Ability to debug and fix as part of the development/support process and should have experience in Integration components (services, connectors, etc.), frameworks, reporting, agents, authentication and rule resolution 
Web services, Rest API experience 
Configuration and development of the Pega rule components 
Demonstrated experience in Systems Administration and Analysis 
Strong experience in the Analysis and Tuning of RDBMS 
Strong JVM experience 
Strong Linux Administration experience 
Experience with application/platform performance monitoring tools such as PAL, PMI, AES and Windows Performance Monitor 
Web application experience in WebSphere Liberty App Server (WebSphere/JBOSS/Tomcat experience an advantage) 
PREFERRED EXPERIENCE:

Demonstrated experience in PEGA PRPC Administration 8.x 
Agile/ Scrum development methodology experience 
Good Understanding of CICD using Jenkins and other open source tools 
Web application experience in WebSphere Liberty App Server (WebSphere/JBOSS/Tomcat experience an advantage) 
REQUIRED EDUCATION/EXPERIENCE:

Related Bachelor's degree in an IT related field or relevant work experience 
5-8 years of Pega Admin. experience required (installing/configuring PEGA upgrades) 
3+years of Pega Development experience required 
Advanced troubleshooting of live production issues and short-term as well as long-term solution implementation 
Configuration and development of the Pega rule components 
Development experience using HTML5, JavaScript, Java, etc. 
Experience with Relational databases and concepts — Oracle SQL, PL/SQL etc. 
Experience with application/platform performance monitoring tools such as PAL, PMI, AES and Windows Performance Monitor