Pega Delivery Lead

Job Overview:

We are looking for a strategic and results-oriented Delivery Lead to join our team. In this role, you will be responsible for overseeing the delivery of digital projects Pega Transformation & Omni Channel CJA. The successful candidate will work closely with cross-functional teams, clients, and stakeholders to ensure the successful execution of projects from initiation to delivery.

Responsibilities:

1.Project Planning and Execution:

• Lead the planning, execution, and delivery of digital projects, with a focus Pega Transformation & Omni Channel CJA.

• Develop project plans, timelines, and resource allocation strategies.

2.Team Leadership:

• Provide leadership and direction to cross-functional teams, fostering collaboration and a positive team culture.

• Motivate and guide team members to achieve project goals and meet client expectations.

3. Client Engagement:

• Engage with clients to understand their digital objectives and requirements.

• Build and maintain strong client relationships, ensuring satisfaction and addressing concerns proactively.

7.Technology Trends:

• Stay informed about the latest trends and advancements in Pega Transformation & Omni Channel CJA.

• Provide recommendations for adopting new tools or methodologies to enhance project delivery.

8.Performance Metrics:

• Define and track key performance indicators (KPIs) for digital projects.

• Provide regular reports on project status, performance, and areas for improvement.

Qualifications:

• Any bachelor’s degree, Computer Science, Business, or a related field.

• Proven experience as a Delivery Lead or similar role, with a focus on Pega Transformation & Omni Channel CJA.

• Strong understanding of digital technologies, trends, and user experience principles.

• Excellent leadership, communication, and interpersonal skills.

• Experience with project management methodologies and tools.

Preferred Skills:

• Familiarity with Agile/Scrum methodologies.

• Project Management Professional (PMP) or Agile certification is a plus.