Job Description:
- 8+ years of experience in in deploying and supporting the PlainID Authorization Platform, responsible for ensuring successful implementations, providing advanced technical support, and maintaining high levels of customer satisfaction.
- Implement and configure the PlainID Authorization Platform according to clients' requirements and specifications.
- Collaborate with clients' IT teams to understand the requirement for roles and policies to be configured and integrate with applications and microservices.
- Provide advanced technical support and troubleshooting for complex issues related to PlainID implementations and test the policies based on the business requirement.
- Develop and maintain technical documentation, including installation guides, configuration instructions, and troubleshooting procedures.
- Lead and guide support teams in resolving complex issues and architecting effective solutions.
- Stay up-to-date on the latest PlainID features, updates, and best practices to provide proactive support and guidance to clients.
- Experience in implementing and configuring the PlainID Authorization Platform or similar Authorization solutions is essential. This includes a deep understanding of PlainID's features, functionality, and best practices.
- Strong knowledge and hands-on experience in authorization solution and understanding of roles, policies and groups for the configuration of authorization policies based on different conditions.
- Ability to integrate PlainID with clients' existing IAM infrastructure, applications, and systems. This includes experience with API integrations, identity federation, single sign-on (SSO), and directory services.
- Proficiency in scripting languages for automating tasks, customization, and integration efforts within the PlainID environment.
- Familiarity with cloud-based IAM platforms such as Azure Active Directory, AWS IAM, or Google Cloud IAM, and their integration capabilities with PlainID.
- Understanding of regulatory compliance standards relevant to IAM, such as GDPR, HIPAA, or similar regulations.
- Experience in implementing access governance controls within PlainID
- Excellent communication skills, both verbal and written, with the ability to convey technical concepts to non-technical audiences.
- Strong analytical and problem-solving skills.
- Customer-focused mindset with a commitment to delivering exceptional service and support.
- Ability to work collaboratively in a team environment and effectively engage with clients and internal stakeholders.
- Adaptability and willingness to learn new technologies and methodologies.
- Attention to detail and a proactive approach to identifying and addressing potential issues
- Certified Identity and Access Manager (CIAM)
- Certified Information Systems Security Professional (CISSP)
- University degree in IT or/and IT Security
Key Skills:
Level 3, L3, IAM, PlainID, CIAM, CISSP, Identity Security Posture Management, Google Cloud IAM, Azure Active Directory, AWS IAM