PM ServiceNow (Texas)
[Austin, TX, 78753] | 2023-07-21 16:53:22
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Job Code : LOB019
Role: PM ServiceNow
Location: Texas (Remote)
Duration: Long Term
JD:
ITSM ServiceNow Assessment
- Benchmark the ITSM(Information Technology Service Management ) maturity level against industry standards and best practices
- Align the ITSM strategy with the business vision and objectives
- Identify the strengths and weaknesses of the ITSM processes and tools
- Prioritize the improvement initiatives based on the impact and feasibility
- Define the roadmap and action plan for achieving the desired ITSM outcomes
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. | ||
Years | Required/Preferred | Experience |
5 | Required | ITSM Project Management |
3 | Required | ITSM KnowSA |
3 | Required | ServiceNow Implementation and integration |
1 | Preferred | Knowledge of Texas Parks and Wildlife Mission and Culture |
Any Graduate