PMO Operations Analyst

Responsibilities:

• Act as the primary point of contact for PMO operational activities, supporting the Head of IT PMO in presenting progress performance to stakeholders.
• Lead planning activities, including yearly planning, defining key results, and objectives, while ensuring the submission of status update reports and project documentation.
• Translate PMO activities into meaningful insights for the broader organization, emphasizing strategic partnerships between IT and business units.
• Take ownership of communication efforts, ensuring effective reporting and communication of performance metrics to stakeholders at all levels.
• Collaborate with various teams to manage stakeholder engagement effectively, articulating business goals and outcomes.
• Understand and articulate the concept of Objectives and Key Results (OKRs) and oversee their implementation within the PMO framework.
• Adapt communication strategies to cater to different audiences, including middle management and executives, to effectively convey PMO successes and strategic contributions.

Qualifications:

• Proven experience in a similar role within a large organization, preferably within a PMO or IT operations environment.
• Strong project management and communication skills, with the ability to articulate complex concepts to diverse stakeholders.
• Demonstrated expertise in planning, process improvement, and reporting within a PMO framework.
• Familiarity with stakeholder management and engagement strategies, emphasizing business alignment and outcomes.
• Proficiency in OKRs methodology and its application in driving organizational objectives.
• Ability to prioritize tasks effectively and work autonomously in a fast-paced environment.
• Bachelor's degree in Business Administration, Project Management, or related field (Master's degree preferred).