Serve as a platform expert in Adobe Experience Platform Real-Time CDP and other products (CJA, Target, AJO)
Maintain subject matter expertise as platforms evolve, including leading development of playbooks and documentation for scaling solutions
Build out accelerators and features aimed to create more efficiencies leading to strong customer value realization and/or optimizations.
Collaborate with platform partners on product roadmap advisory, feature exploration and development, and integration solutions and approaches
Partner with client service and business development to support pitches and follow-on client work
Strategize, architect, and create approaches for scalable, tailored CDP implementations
Present and articulate subject matter expertise through compelling client presentations
Scope estimates for RTCDP and CJA; collaborate on multi-solution and multi-platform solutioning and scoping
Lead customer-facing workshops, demos, and hands-on labs
Provide deep domain expertise in client business, technology stack, and data infrastructure, complemented by a wide-ranging knowledge base in digital marketing
Preferred Qualifications
10+ years of experience creating customer data and marketing technology solutions
3+ years of experience at a digital-first, global delivery agency/consultancy
Strong consultative and client-facing skills
Hands-on experience with Adobe Experience Platform RTCDP, including creating schemas, ingesting data from a variety of sources, configuring identity resolution, and connecting destinations for activation
Hands-on experience with Adobe Tags (formerly called “Launch”) and AEP WebSDK implementation
Working knowledge of the entire Adobe Experience Platform range of products (RTCDP, CJA, AJO, Mix Modeler) and related platforms (such as Target)
Strong understanding of customer data platforms and the modern data infrastructure, such as Snowflake, Amazon Redshift, Google BigQuery, etc.
Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization
Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
Outstanding executive presence, presentation, and negotiation skills; the ability to inspire, engage, partner with, and influence senior leadership
Excellent verbal and written communication skills
Digitally-savvy and well-informed on innovations, trends, and technologies
Degree in Computer Science, Data Science, Analytics, or related field or equivalent work experience preferred