Principal Consultant

Responsibilities:
•       Managing Office 365 & collaboration Infrastructure (Skype/Team, OneDrive, SharePoint) end to end.
•       Implementing security features and working with engineering teams for designing, testing, and implementing enhancements.
•       Support integration with security & compliance solutions.
•       Managing O365 licenses, costs with regular reporting.
•       Ensuring safety & security of the data & O365 infrastructure.
•       Supporting the escalated requests, major incident management, RCA & RCCA.
•       Identifying & implementing continuous improvement & automation opportunities.
•       Mentor other resources & analyzing the incident trends and coming up with solutions.
•       Maintaining design & configuration documentation up to date.
•       Maintain high end user experience.
•       Knowledge in SharePoint 2013, SharePoint Online and Power Platform (Power Apps, Power Automate and Power BI)
Qualifications we seek in you!
Minimum Qualifications / Skills
•       Bachelor’s or Master’s degree, O365 & ITIL certifications.
•       Proven experience as a Office 365 & Collaboration SME or similar role.

Preferred Qualifications/ Skills
•       Strong working experience on migrations and hybrid Exchange infrastructure.
•       Strong troubleshooting skills
•       Experience designing and implementing Microsoft Office 365, Exchange Server, and Active Directory
•       Practical knowledge of Active Directory Federation Services (ADFS), Windows Server, Azure and Office 365 solutions.
•       Direct experience migrating from on-premise to cloud storage (SharePoint online, Teams etc.)
•       Direct experience with on-premise Active Directory, Azure Active Directory and Hybrid deployments
•       Direct experience in managing and configuring Skype/Teams infrastructure & understanding/experience in configuring and supporting conference room devices would be a plus.
•       Experience with PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE
•       Direct Experience migrating email from Exchange on-premise/hosted to Exchange online through various migration methods (Cutover, Staged, Hybrid)
•       Implementation of advanced functions of Office 365 Security and Compliance center – AIP, ATP, Mail flow rules management, Managing DNS records, Exchange online protection, SPAM & security controls.
•       Excellent people skills with ability to handle difficult personnel situations
•       Strong written and verbal communication skills.
•       Understanding/experience in managing Intune tenants and MDM would be an advantage.
•       Open to cross-skill to other technologies per the business requirement.
•       Strong communication and collaboration skills.
•       Relevant certifications (e.g., MCSE, VCP) are a plus.