Process and Tracking Member

Process and Tracking Member - Atlanta, GA (Onsite)

[Atlanta, GA] |   2024-04-01 11:54:53

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Job Code : 2024-MY3TECH0657

Job: Process and Tracking Member

Location: Atlanta, GA (Onsite)

Provides business operations support, computer inventory management, and logistical support by email/phone, or onsite. Performs tracking, request approvals, data analysis and report reconciliation. 90% Administrative role. Microsoft Office proficiency.

The position is under direct supervision. Must be local to Metro Atlanta. Position is both onsite and remote. User support by email/phone. *10% Technical role. Driving is required for this position. Some in-state/local travel if needed.

Job Responsibilities:

• Inform submitters of proper requests required for desired services
• Work closely with NTT Service Technicians and Business Application & Technology staff
• Help facilitate Division office supply orders using state purchasing processes and procedures
• Pursue offboarded user hardware and wireless equipment returns
• Help track large scale technology product deliveries for Special Projects
• Work closely with internal and external clients to ensure overall success of Unit operations
• Identify hardware trends and report inventory discrepancies
• Maintain daily inventory summaries and weekly reports in MS Teams
• Provide status updates to Unit Manager
• Assist with fulfilling hardware, peripheral, and special technology requests ensuring prompt deployments
• Cross reference equipment orders and field requests ensuring shipments are accurate
• Update inventory systems
• Review criteria and approve specialized end user computing requests

Requirements:

• 2 years of professional work experience
• Proven ability to work independently and within a target driven cohesive team environment
• Ability to multitask in a fast-paced environment
• Strong work ethic, interpersonal, and communication skills
• Detailed oriented and exceptional critical thinking skills
• Proficiency with Microsoft Excel and MS Teams
• Driver's License

Required:

1. High school diploma or GED - Required
2. Experience, which included report writing and data collection, tabulation, computation and analysis – Required 1 Years
3. Proficiency with Microsoft Excel and MS Teams – Required 1 Years
4. Detailed oriented and exceptional critical thinking skills - Required 
5. Strong work ethic, interpersonal, and communication skills - Required
6. Proven ability to work independently and within a target driven cohesive team environment - Required
7. Ability to multitask in a fast-paced environment - Required
8. Non-technical business administrative support – Required 6 Months
9. Driver's License - Required