Description

Please include your personal email id and phone number in the resume

Process Improvement/ Analyst background

Should look for Process Analyst with global experience

Talking to multiple stakeholders, different locations-

Create and author documents for business workflows as well as process mapping

Lot of stakeholder management, lot of documentation, improvement ideas

ITSM- Business process mapping piece- Someone who can do this

 

Six Sigma would be a great great value add

ITIL V3 certification- is MUST

Servicenow is not required here... ITSM is super must

 

Top skills

1. Business Process Modeling

2. Business Process Improvement

3. Business Process Flow

4. Business Process Analysis

5. ITIL/ServiceNow

Key Skills
Education

Any Gradutate

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