Product Manager

Role and Responsibilities

• Partner with clients and product owners to ensure the realization of business outcomes in working solutions
• Write business user stories and development tasks, organize team documentation, consolidate data to implement technical aspects of business solutions, and create graphic user interfaces and user journeys
• Identify project or production issues, collaborate with the project team to provide solutions, or escalate as necessary to prevent project delays
• Track, organize, and document project strategy and requirements gathering sessions
• Coordinate implementation activities with cross-functional teams
• Demonstrate an understanding of the value of iterative delivery for clients' users
• Facilitate efficient meetings, including producing detailed agendas, leading discussions, and ensuring action items are clearly documented and followed up on
• Build strong relationships with client and internal teams to deliver success
• Continuously expand upon and develop new skills, techniques, and tools

Preferred Qualifications

• 3+ years of product owner experience in a strategic capacity in eCommerce, marketing, or consulting
• B2B industry experience required
• Telecommunications industry experience preferred
• Experience at a digital-first, global delivery agency/consultancy a plus
• Strong foundation in core product management skillsets
• Experience with project management methodologies including Agile/Scrum and Waterfall; SAFe a plus
• Experience with functional suites and software for requirements such as Jira, Azure DevOps, etc.
• Familiarity with a variety of platforms and programming languages such as Java, SQL, Visual Basic, Drupal, Magento, AEM, Shopify, PHP, Ruby, etc.
• Highly skilled in Office 365, including Word, Excel, and PowerPoint  
• A fast learner; proven success picking up new technologies/tools quickly and proficiently 
• Skilled at managing multiple priorities in a fast-paced environment; flexible and readily adaptable to changing circumstances
• A keen attention to detail and accuracy; exceptional organizational, time management, and project management skills 
• Self-driven; the ability to work independently, define a way forward, and solve problems with limited direction; proven capacity to drive results in an evolving and complex organization
• Strong communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships 
• Excellent verbal and written communication skills
• Experience leveraging global delivery and collaboration across delivery centers
• Digitally-savvy and well-informed on digital innovations, trends, and technologies
• BA/BS degree or equivalent work experience preferred