Product Manager

Job Code : EWC - 1528

Summary:  MoodysNWC is looking for someone passionate about changing the customer experience in the customer-obsessed technology consulting industry. This role will be responsible for developing and executing the strategy, roadmap experiences across App (IOS & Android)/ Web applications. The ideal candidate will have a customer-first mindset and focus on what is possible vs. what is standard practice in the industry. They will have excellent product instincts, a passion for great mobile experiences, a data-centric mindset, and the willingness to do what it takes to change the industry.  

Responsibilities:  
 

• The Product Manager will own the strategy, roadmap and execution of app and web experiences for customers  
   
• Focus relentlessly on the mobile customer experience for existing & new customers. Develop vision for the ideal customer experience and initiate projects to realize this vision.  
   
• Own a KPI across digital platforms. Grow this KPI throughout product and non-product initiatives that cut across various departments (technology, marketing, operations).  
   
• Execute flawlessly on major product launches through a deep understanding of the product vision, desired customer experience and attention to details throughout the development process.  
   
• Establish and maintain development priorities across the organization and work with key partners by ensuring understanding of the product vision and its importance and developing reciprocal win-win relationships.  
   
• Develop business requirements for roadmap items and ensure they get translated correctly into product requirements and user stories.  
   
• Continually develop and test ideas through usability tests, consumer panels, user research, A/B tests, and other research methodologies.  
   
• Conducts competitive and industry best-practice analysis, monitors web/app industry trends, and makes recommendations that impact overall company strategy/roadmap  
   
• Gain and maintain executive approval for new projects by developing effective business cases and persuasive arguments to support new ideas.  
   
• Develop and manage KPIs and prioritize work in order to achieve results.  
   

Qualifications:  

• 5+ years’ experience developing product features from ideation through launch.  
• 5 + years’ experience creating and writing effective Agile user stories, creative briefs, formal business requirement documents  
   
• Business-owner / entrepreneurial mindset  
   
• Experience Proven ability to make smart feature vs. time-to-market trade-offs  
   
• Experience using data and metrics to back up assumptions and assertions of business value  
   

Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment