Product Manager

Responsibilities:

• Establish partnerships across the IoT/MVNO organization and the enterprise to define, develop, manage, and drive execution of the product roadmap based on business and customer needs.
• Write product requirements documents, ensuring clear communication of those requirements to the business, design, and development teams.
• Participate in technical design and architecture with cross functional teams – network architects and engineers, IT architects, and various back office teams for successful development and implementation of the requirements.
• Responsible for defining product features, documenting product requirements and collaborating with stakeholders and technology teams to drive product feature implementation. Responsible for determining technical impacts, problem solving and proposing solutions.
• Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.
• Provide support to partners and internal operational teams to resolve partner issues related to billing, network connectivity and network performance.
• Technical Training to potential and current Customers and internal teams.

Qualifications:

• 5+ years of experience as a Product Manager in telecommunication network technologies with a focus on technical product management and/or product development.
• Strong experience with wholesale or enterprise billing systems, APIs and wireless products.
• Experience in working with large enterprise customers, influencing and collaborating with the customer’s business and technology teams to build product strategy, roadmaps and execute product development.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Experience in working with cross functional teams to develop and deliver software based solutions using agile methodologies.
• Experience with products and solutions in the BSS/OSS domain IoT/MVNO product experience.
• Strong verbal and written communication skills, with the ability to convey business and technical concepts to subject matter experts and non-technical professionals.
• Ability to influence, lead and coach cross functional teams and champion new concepts and ideas.

Education requirements:

• Bachelor’s degree in Computer Engineering, Information Technology, or related.

Technology Requirements:

• Wholesale or enterprise billing systems, APIs and wireless products.

What does a typical day look like?

• Defining product features, documenting product requirements
• Participate in technical design and architecture with cross functional teams – network architects and engineers, IT architects, and various back office teams
• Provide support to wholesale partners and internal operational teams to resolve partner issues related to billing, network connectivity and network performance

Preferred background/prior work experience?

• Bachelor’s degree in Computer Engineering, Information Technology, or related 5+ years of experience as a Product Manager in telecommunication network technologies with a focus on technical product management and/or product development.
• Strong experience with wholesale or enterprise billing systems, APIs and wireless products.
• Experience in working with large enterprise customers, influencing and collaborating with the customer’s business and technology teams to build product strategy, roadmaps and execute product development.
• Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
• Experience in working with cross functional teams to develop and deliver software based solutions using agile methodologies.
• Experience with products and solutions in the BSS/OSS domain IoT/MVNO product experience

Priority soft skills:

• Strong verbal and written communication skills, with the ability to convey business and technical concepts to subject matter experts and non-technical professionals.
• Ability to influence, lead and coach cross functional teams and champion new concepts and ideas.