Product Manager

Job Description

You'll join our Xplor Pay vertical and the team that develops a complete range of payments solutions including point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation. Our cloud-based solutions allow for seamless, secure processing and help our customers increase revenue, so they become more profitable.

As a Product Manager, you will be responsible for driving customer and business value through ownership of new and existing products. You will manage the product end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics. You are primarily outwardly focused on defining problems for the team, adding context from a commercial, market and customer perspective and driving cross-functional teams to solve their problems. As a Product Manager grows in their experience they can effectively manage multiple teams and initiatives, driving multiple strategic outcomes. The ideal candidate will possess knowledge of the payments ecosystem, and payment technology integration, and have experience with agile methodologies.

Responsibilities

Actively networks across Xplor to understand how products fit into Xplor's strategy, objectives and future vision

Works directly with the customer to conduct research, collect insights or validates understanding

Uses customer data and insights particularly in assessing value and viability risks, to inform product roadmap and planning

Leads discovery of the problem and supports the scope definition of the solution, ensuring the cross-functional team has all requirements needed to build high level solution designs and understands the constraints they are working within. Own the product narrative by defining what we are working on and why it is important to invest in these problems

Participates in developing a product level strategy, including securing funding, resourcing and leading the annual and quarterly OKR process

Develops product roadmaps to execute the product strategy, and can manage a product to its roadmap

Works with Product Marketing, Business Readiness and other key stakeholders to define release strategy

Works collaboratively with other product teams, business stakeholders and go to market teams to ensure successful delivery of solutions to market.

Monitors the overall commercial and customer results of the product, working with other product team members to intervene if required.

Monitors and analyses the ongoing performance of a product to determine product market fit and a product nurturing strategy

Reduce friction between stakeholders by ensuring effective communication of roadmaps and progress towards our outcomes

Represents the product team's progress towards their delivery objectives, ensuring all risks and dependencies are captured and tracked throughout the product development lifecycle and communicated to product and engineering leadership

Determines where improvement to the existing product can be made or scheduled

Alongside the Engineering Lead, leads the scrum team through all elements of the Product Development Lifecycle, ensuring the team takes a continuous improvement approach to how they work

Manages a product across the end-to-end lifecycle to ensure support and maintenance of the product throughout the life of the product

Qualifications

What would make me a good candidate?

• 6+ years of experience in product roles at high-growth organizations, ideally with experience in the payments and/or fintech spaces
• Demonstrated success supporting product and/or development strategies, defining, documenting, developing, and launching platform capabilities and products.
• Experience working with APIs, front-end and back-end architecture, and UX, within regulated industries, adhering to legal, risk, and compliance requirements.
• Strong analytical skills and attention to detail. Able to communicate findings clearly to both technical and non-technical audiences.
• Ability to collect, analyze, and interpret data to make and explain decisions while managing multiple initiatives at different stages, prioritizing effectively, and managing time wisely to achieve objectives.
• Outstanding communication skills, with ability to manage internal and external stakeholders at all levels.
• Experience driving priorities and collaboration cross-functionally