Awareness on information security measures such as acceptable use of information assets, malware protection, password security
Understand and report security risks and how they impact the confidentiality, integrity, and availability of information assets
Understand how data is stored, processed, or transmitted from a Data privacy and protection standpoint
Key Responsibilities:
Backlog Management & Prioritization:
Own and manage the team’s backlog with accountability for delivering value.
Prioritize backlog items to streamline execution and ensure alignment with program goals.
Work closely with the Product Manager to ensure lock-in step alignment on priorities and delivery.
Vision & Customer Advocacy:
Convey the product vision to the Agile Team, ensuring a clear understanding of the goals.
Act as the voice of the customer, ensuring that the team’s deliverables meet customer needs and expectations.
Agile Team Collaboration:
Be an integral part of the Agile Team, available and accessible for collaboration and decision-making.
Engage with stakeholders, including the Product Manager, to align on product goals and objectives.
Marketing Automation:
Must have a high-level understanding of Marketing Automation Platforms, including Salesforce Marketing Cloud, Oracle Marketing Cloud, Adobe Cloud, and others.
Have a good understanding of the Customer lifecycle journey process (ie., Reach, Acquisition, Conversion, Retention, Loyalty)
Experience or background in the telecommunications industry is a plus.
Business Process Facilitation:
Partner with sponsors, stakeholders, and Information Technology to facilitate, define, and document relevant business processes.
Gain an understanding of the needs, measures, risks, and controls within the improvement area to drive successful outcomes.
Work with management and other stakeholders to understand and validate business strategy, vision, and customer needs.
Product Management & Oversight:
Work independently on medium to large complexity efforts or support Senior/Lead roles on larger projects.
Oversee project-level plans related to schedule, scope, and resource allocation, ensuring alignment with overall business objectives.
Collaborate with business process owners to manage and track benefits, adoption, and risks to operations.
Feedback Management & Requirement Prioritization:
Review, accept, and prioritize feedback and new requirements from stakeholders to ensure continuous improvement and alignment with business goals.
Ensure that the development output meets specified acceptance criteria by reviewing and accepting or declining deliverables.
Preferred Qualifications:
Previous experience as a Product Owner or Product Manager in Agile environments.
Experience working with cross-functional teams and stakeholders in a fast-paced environment.
Strong communication and leadership skills with the ability to inspire and motivate teams
Education & Experience:
Bachelor's degree in a relevant field or equivalent experience.
5+ years of experience in Product Management, Product Ownership, or a related role