Description

Responsibilities

  • Awareness on information security measures such as acceptable use of information assets, malware protection, password security
  • Understand and report security risks and how they impact the confidentiality, integrity, and availability of information assets
  • Understand how data is stored, processed, or transmitted from a Data privacy and protection standpoint

Key Responsibilities:

  • Backlog Management & Prioritization:
  • Own and manage the team’s backlog with accountability for delivering value.
  • Prioritize backlog items to streamline execution and ensure alignment with program goals.
  • Work closely with the Product Manager to ensure lock-in step alignment on priorities and delivery.
  • Vision & Customer Advocacy:
  • Convey the product vision to the Agile Team, ensuring a clear understanding of the goals.
  • Act as the voice of the customer, ensuring that the team’s deliverables meet customer needs and expectations.
  • Agile Team Collaboration:
  • Be an integral part of the Agile Team, available and accessible for collaboration and decision-making.
  • Engage with stakeholders, including the Product Manager, to align on product goals and objectives.
  • Marketing Automation:
  • Must have a high-level understanding of Marketing Automation Platforms, including Salesforce Marketing Cloud, Oracle Marketing Cloud, Adobe Cloud, and others.
  • Have a good understanding of the Customer lifecycle journey process (ie., Reach, Acquisition, Conversion, Retention, Loyalty)
  • Experience or background in the telecommunications industry is a plus.
  • Business Process Facilitation:
  • Partner with sponsors, stakeholders, and Information Technology to facilitate, define, and document relevant business processes.
  • Gain an understanding of the needs, measures, risks, and controls within the improvement area to drive successful outcomes.
  • Work with management and other stakeholders to understand and validate business strategy, vision, and customer needs.
  • Product Management & Oversight:
  • Work independently on medium to large complexity efforts or support Senior/Lead roles on larger projects.
  • Oversee project-level plans related to schedule, scope, and resource allocation, ensuring alignment with overall business objectives.
  • Collaborate with business process owners to manage and track benefits, adoption, and risks to operations.
  • Feedback Management & Requirement Prioritization:
  • Review, accept, and prioritize feedback and new requirements from stakeholders to ensure continuous improvement and alignment with business goals.
  • Ensure that the development output meets specified acceptance criteria by reviewing and accepting or declining deliverables.

Preferred Qualifications:

  • Previous experience as a Product Owner or Product Manager in Agile environments.
  • Experience working with cross-functional teams and stakeholders in a fast-paced environment.
  • Strong communication and leadership skills with the ability to inspire and motivate teams

Education & Experience:

  • Bachelor's degree in a relevant field or equivalent experience.
  • 5+ years of experience in Product Management, Product Ownership, or a related role

Education

Bachelor's degree