Desired Candidate Profile
- EST/CST/PST time zone only. Working days (5 day work week) as specified by the management
(Should be flexible)
- Strong User Focus: Interviews and Freelance Interviewer management, Explain features,
troubleshooting functional and technical issues & follow-up skills; commitment to continuous
improvement.
- Previous Analyst/Customer Service/Help Desk experience is a must have.
- Strong business process aptitude
- Excellent communication skills with strong verbal and written English skills a MUST
- Regular Graduation in any discipline from a recognized university
- Strong interpersonal and problem-solving skills
- Good computer troubleshooting skills (i.e. webcam and microphone connectivity via device