Production Support Analyst

ROLE RESPONSIBILITIES

• Work with business stakeholders and IT teams to analyze and resolve data issues for the enterprise data warehouse.
• Create source-to-target mapping documents to capture additional application data elements.
• Load the source-to-target mapping documents from source systems into the enterprise data warehouse.
• Collaborate with the ETL team to ensure the source-to-target mapping documents are in correct ETL code.
• Ensure the ETL code align with STM requirements.
• Perform data validation, to insure correct data movement into the enterprise data warehouse architecture.
• Consult with reporting teams to develop a general understanding of any identified variances – between the enterprise data warehouse and source system applications.

TECHNICAL QUALIFICATIONS

• Proven 3+ years’ experience in data analysis within an enterprise data warehouse.
• Possess2 years of Policy & Claims Insurance subject-matter expertise.
• Candidate has advanced level SQL knowledge.
• Possess optimal knowledge for concepts and frameworks for Data Warehousing, ETL, and BI Architectures.
• Candidate is capable of creating and tuning Semantic layer Reporting Views.
• Able to facilitate data discovery sessions, which will include an audience of business subject-matter experts.
• Proven knowledge of RDBMS platforms (e.g., SQL Server, DB2), with experience in generating DDL.
• Possess knowledge of Guidewire Policy Center, Guidewire Claims Center, SAP FS-RI & SAP FS-CD applications with their data is considered a plus.

EDUCATION REQUIREMENTS

• B.S. Degree in Computer Information Science, Information Management, or Statistics.